Position: Housekeeping Officer (Full-time)
Location: Kutchan Town, Abuta District, Hokkaido
Salary: ¥230,000 – ¥280,000

Job Overview

Join our team in managing and maintaining high-quality condominium properties in the scenic Niseko region. As a Housekeeping Officer, you will play a key role in ensuring guest satisfaction by overseeing housekeeping operations, supporting cleaning staff, conducting room inspections, and performing cleaning tasks as needed. This position offers a dynamic work environment with opportunities for growth and a great work-life balance, especially during the off-season when is easy to take paid leaves.

Working Hours

(1) 9:00 AM – 6:00 PM (8 hours, 60-minute break)

(2) 8:45 AM – 5:45 PM (8 hours, 60-minute break)
Working hours may vary slightly during busy periods. Overtime is generally not required except during peak seasons.

Key Responsibilities

  • Managing Part-time Cleaning Staff: Provide work direction and training to ensure that cleaning services meet our high standards.
  • Room Inspections: Conduct inspections before check-in and after check-out to ensure rooms are prepared properly.
  • Inventory and Supply Management: Oversee and manage the stock of cleaning supplies, amenities, and linens; place orders as necessary.
  • Cleaning Leadership: Lead the cleaning team and perform cleaning tasks when needed, particularly during busy periods.
  • Daily Cleaning Schedule: Manage and ensure the timely completion of daily cleaning tasks.
  • Other Related Tasks: Assist with various housekeeping and operational duties as required.

Requirements

  • Japanese Language: Proficiency in Japanese speaking and reading is required for effective communication with the team and guests.
  • English Skills: While conversational English is a plus, it is not mandatory. Some communication with international staff may occur.
  • Basic Computer Skills: Ability to use basic computer applications (Word, Excel).
  • Driving: Must be able to drive a Hiace van (valid driver’s license required).
  • Comfort with Cleaning Tasks: Able to perform cleaning duties and handle waste management without hesitation.
  • Teamwork: Ability to work effectively with others and collaborate as part of a team.
  • Adaptability: Must be able to adjust to changing situations and tasks as they arise.
  • Physical Activity: Enjoys physical tasks and is comfortable staying active during work hours.
  • Availability During Peak Holidays: Willing to work during busy holiday periods such as New Year, Obon, and Golden Week.

Benefits

◇Life & Comfort
Staff accommodation in central Hirafu (from ¥800/night)
Lunch discounts at partner venues
Winter heating allowance (¥10,000/month – previously offered)

◇Work Hard, Play Hard
Season lift pass for Grand Hirafu & Hanazono (valued over ¥100,000) provided for you and your family
Hanazono perks year-round — enjoy staff discounts on winter ski lessons, gear rentals, and retail, plus green season activities like rafting, ziplines, golf, and more. Family and friends also receive special discounts.

◇Culture & Community
Annual company event
Friendly, international team atmosphere
Free coffee and tea in staff break areas

◇Time to Rest & Recharge
Paid time off: 10 days after 6 months, rest follows according to labor laws
Birthday leave: 1 day off during your birthday month
Marriage benefit: 5 days of paid honeymoon leave and a celebration cash bonus
Holiday recovery: Work a national holiday during peak winter? You can take that day off later in the year
Seasonal flexibility: Many team members take extended vacations during the green (summer) season
“Special leave for life events (e.g., childbirth, leave for family loss, child’s wedding, etc.)”

◇Career Growth & Support
Seminar and on-the-job training opportunities
Annual bonus (based on performance and company results)
Annual 1-on-1 performance review with your manager, including promotion and salary increase opportunities

◇Start Fresh, On Us
Relocation support up to ¥200,000 (outside Hokkaido) or ¥100,000 (within Hokkaido)

◇Additional Support & Security
Commuting allowance (¥20/km from 2km+, up to ¥45,000/month)
Annual health checkup and flu vaccination
Full social insurance: health, pension, employment, and accident coverage
Retirement plan (after 10 years of service)

Why Work With Us? 

Located in the beautiful and world-renowned Niseko, known for its exceptional powder snow and year-round outdoor activities, this position offers a great opportunity to work in a thriving, team-oriented environment. Enjoy a balanced lifestyle with plenty of time to explore the local area, making this role perfect for those looking to work and enjoy all that Niseko has to offer.

If you’re interested, please send your resume to [email protected]