Hirafu Restaurants Terms and Conditions
- The restaurant is stricly non-smoking between 6PM and 9PM
- The restaurant requires you to be on time: They will give away your table if you are 5 minutes late.
- They limit the time allowed to each group to two hours and would ask you to leave after this time.
- There is no cancellation fee if you fail to arrive on time
- They require to know at the time of reservation if you require child seat, or if there are any vegetarians in your group
- They have two seating times: 18:30 and 20:00
- For reservation they would require you to fill a dedicated form
- They require you to write on the form your credit card number (including the security code). We cannot guarantee the safety of their mail server, so if you are worried about safety we advise you to book another restaurant or to inform them of your credit card number by phone or by fax.
Free cancellation up to 5 days prior to the reservation
Fee of JPY4,000 per person will be charged if reservation is cancelled within the 5 days leading up to the reservation
Fee of JPY 4,000 per person will be charged and your table given away if you do not show up within 15 minutes of your reservation
Please note you will need to vacate your table within 2 hours from your reservation