Service inclusions for certain Niseko properties

Applicable properties on our site (plus their service tier)

Services HakuLife Collection Luxury Collection Signature Collection
HakuLife Welcome Experience (Dom Perignon on arrival, welcome hors d'ouvres, branded gifts, and much more...) N/A N/A
Welcome Basket
Departure Gift
All-Niseko Pass Vouchers (¥20,000 per night in vouchers to spend with area partners) N/A
Service Team
Dedicated Chalet Manager N/A
Chalet Hosts/Butler Team $ $
Private Chef $ $
Concierge Desk
Daily Fresh Breakfast N/A N/A
Boxed Delivered Breakfast N/A N/A
Daily Apres-Ski Hors D'ouvres N/A N/A
In-House Private Chef Dinners on Demand (Selection of Menus) $ $
Access to Room Service Menu Gondola Chalet Only
Open Bar (Free Flow Beer, Spirits, Milk, Juice, and Sodas) N/A N/A
Daily Housekeeping N/A
Linen Changes on Demand (otherwise every 3 days) $
Bed & Bath
Plush 675 GSM - Terrycloth Bathrobes and Towels N/A N/A
500 Threadcount Sateen Bedsheets N/A N/A
Bathroom Amenities (Toothbrush, Razor, Hairbrush, Shower Cap, Cotton Buds, Lotions)
Pillow Menu N/A
Extra Futon $
Baby Crib $
Private Chauffeur Service (Anywhere within the Greater Niseko/Kutchan Area) $ N/A
On Demand Shuttle Service (Within Hirafu Area, Subject to Driver Availability) N/A
Ski Lift Shuttle Service (Applies to Hirafu and Niseko Village areas. Subject to Driver Availability)
Local Arrival and Departure Collection Service (From Kutchan Train Station or Hirafu Welcome Centre on Check-In/Check-Out Days)
1-Hour In Villa Yoga Experience (For min 5-night stay, Subject to availability. Can only choose one experience) $
Half-Day Backcountry Experience (For min 5-night stay, Subject to availability. Can only choose one experience) $
1-Hour Golf Session at GOLFZON Simulator (Includes free-flow beer for four guests. For min 5-night stay, Subject to availability. Can only choose one experience) $
In-Chalet Ski Equipment Fitting $ $ $
Special Catered Events (Catered Birthday Parties, Anniversary Dinners, Special Occasions) $ $ $
✔ = service is automatically included || N/A = service is not available for this tier || $ = service available at an extra cost

All-Niseko Pass

How does it work?

If you book a property that includes the All-Niseko Pass, at check-in you’ll receive ¥20,000 per night to spend at Niseko’s highest-rated restaurants, bars, rentals and more.

Why Book Directly?

Vacation Niseko Hospitality Experience


Vacation Niseko has over a decade of experience and an unrivalled expertise tailoring seamless winter packages to Niseko.

Vacation Niseko Booking Flexibility


Our extensive range of vacation packages cater to all levels of skiers and snowboarders, offering a wide choice of accommodations to suit your budget, style and location.

Vacation Niseko Partnerships


Our partnerships allows us to offer you unrivalled access to a range of Niseko's best winter activities and services at the most competitive prices.

Vacation Niseko Guest Benefits

Guest Card

Present your Vacation Niseko Guest Card for various special offers and discounts across the resort and beyond.