Service inclusions for certain Niseko properties

Applicable properties on our site (plus their service tier)

• First Tracks - Signature
• Gustav's Hideaway - Luxury
• Kon M Asanagi - Signature
• Kon B Yuki Uchi - Signature
• Tahoe Lodge - Signature
• Gondola Chalets - Signature
• Foxwood - Luxury

Services	HakuLife Collection	Luxury Collection	Signature Collection
Gifts
HakuLife Welcome Experience (Dom Perignon on arrival, welcome hors d'ouvres, branded gifts, and much more...)	✔	N/A	N/A
Welcome Basket	✔	✔	✔
Departure Gift	✔	✔	✔
All-Niseko Pass Vouchers (¥20,000 per night in vouchers to spend with area partners)	✔	✔	N/A
Service Team
Dedicated Chalet Manager	✔	✔	N/A
Chalet Hosts/Butler Team	✔	$	$
Private Chef	✔	$	$
Concierge Desk	✔	✔	✔
F&B
Daily Fresh Breakfast	✔	N/A	N/A
Boxed Delivered Breakfast	N/A	✔	N/A
Daily Apres-Ski Hors D'ouvres	✔	N/A	N/A
In-House Private Chef Dinners on Demand (Selection of Menus)	✔	$	$
Access to Room Service Menu	✔	✔	Gondola Chalet Only
Open Bar (Free Flow Beer, Spirits, Milk, Juice, and Sodas)	✔	N/A	N/A
Housekeeping
Daily Housekeeping	✔	✔	N/A
Linen Changes on Demand (otherwise every 3 days)	✔	✔	$
Bed & Bath
Plush 675 GSM - Terrycloth Bathrobes and Towels	✔	N/A	N/A
500 Threadcount Sateen Bedsheets	✔	N/A	N/A
Bathroom Amenities (Toothbrush, Razor, Hairbrush, Shower Cap, Cotton Buds, Lotions)	✔	✔	✔
Pillow Menu	✔	✔	N/A
Extra Futon	✔	✔	$
Baby Crib	✔	✔	$
Transportation
Private Chauffeur Service (Anywhere within the Greater Niseko/Kutchan Area)	✔	$	N/A
On Demand Shuttle Service (Within Hirafu Area, Subject to Driver Availability)	✔	✔	N/A
Ski Lift Shuttle Service (Applies to Hirafu and Niseko Village areas. Subject to Driver Availability)	✔	✔	✔
Local Arrival and Departure Collection Service (From Kutchan Train Station or Hirafu Welcome Centre on Check-In/Check-Out Days)	✔	✔	✔
Experiences
1-Hour In Villa Yoga Experience (For min 5-night stay, Subject to availability. Can only choose one experience)	✔	✔	$
Half-Day Backcountry Experience (For min 5-night stay, Subject to availability. Can only choose one experience)	✔	✔	$
1-Hour Golf Session at GOLFZON Simulator (Includes free-flow beer for four guests. For min 5-night stay, Subject to availability. Can only choose one experience)	✔	✔	$
Events
In-Chalet Ski Equipment Fitting	$	$	$
Special Catered Events (Catered Birthday Parties, Anniversary Dinners, Special Occasions)	$	$	$

All-Niseko Pass

How does it work?

If you book a property that includes the All-Niseko Pass, at check-in you’ll receive ¥20,000 per night to spend at Niseko’s highest-rated restaurants, bars, rentals and more.