Applicable properties on our site (plus their service tier)
- First Tracks – Signature
- Gustav’s Hideaway – Luxury
- Kon M Asanagi – Signature
- Kon B Yuki Uchi – Signature
- Tahoe Lodge – Signature
- Gondola Chalets – Signature
- Foxwood – Luxury
| Services | HakuLife Collection | Luxury Collection | Signature Collection |
|---|---|---|---|
| Gifts | |||
| HakuLife Welcome Experience (Dom Perignon on arrival, welcome hors d'ouvres, branded gifts, and much more...) | ✔ | N/A | N/A |
| Welcome Basket | ✔ | ✔ | ✔ |
| Departure Gift | ✔ | ✔ | ✔ |
| All-Niseko Pass Vouchers (¥20,000 per night in vouchers to spend with area partners) | ✔ | ✔ | N/A |
| Service Team | |||
| Dedicated Chalet Manager | ✔ | ✔ | N/A |
| Chalet Hosts/Butler Team | ✔ | $ | $ |
| Private Chef | ✔ | $ | $ |
| Concierge Desk | ✔ | ✔ | ✔ |
| F&B | |||
| Daily Fresh Breakfast | ✔ | N/A | N/A |
| Boxed Delivered Breakfast | N/A | ✔ | N/A |
| Daily Apres-Ski Hors D'ouvres | ✔ | N/A | N/A |
| In-House Private Chef Dinners on Demand (Selection of Menus) | ✔ | $ | $ |
| Access to Room Service Menu | ✔ | ✔ | Gondola Chalet Only |
| Open Bar (Free Flow Beer, Spirits, Milk, Juice, and Sodas) | ✔ | N/A | N/A |
| Housekeeping | |||
| Daily Housekeeping | ✔ | ✔ | N/A |
| Linen Changes on Demand (otherwise every 3 days) | ✔ | ✔ | $ |
| Bed & Bath | |||
| Plush 675 GSM - Terrycloth Bathrobes and Towels | ✔ | N/A | N/A |
| 500 Threadcount Sateen Bedsheets | ✔ | N/A | N/A |
| Bathroom Amenities (Toothbrush, Razor, Hairbrush, Shower Cap, Cotton Buds, Lotions) | ✔ | ✔ | ✔ |
| Pillow Menu | ✔ | ✔ | N/A |
| Extra Futon | ✔ | ✔ | $ |
| Baby Crib | ✔ | ✔ | $ |
| Transportation | |||
| Private Chauffeur Service (Anywhere within the Greater Niseko/Kutchan Area) | ✔ | $ | N/A |
| On Demand Shuttle Service (Within Hirafu Area, Subject to Driver Availability) | ✔ | ✔ | N/A |
| Ski Lift Shuttle Service (Applies to Hirafu and Niseko Village areas. Subject to Driver Availability) | ✔ | ✔ | ✔ |
| Local Arrival and Departure Collection Service (From Kutchan Train Station or Hirafu Welcome Centre on Check-In/Check-Out Days) | ✔ | ✔ | ✔ |
| Experiences | |||
| 1-Hour In Villa Yoga Experience (For min 5-night stay, Subject to availability. Can only choose one experience) | ✔ | ✔ | $ |
| Half-Day Backcountry Experience (For min 5-night stay, Subject to availability. Can only choose one experience) | ✔ | ✔ | $ |
| 1-Hour Golf Session at GOLFZON Simulator (Includes free-flow beer for four guests. For min 5-night stay, Subject to availability. Can only choose one experience) | ✔ | ✔ | $ |
| Events | |||
| In-Chalet Ski Equipment Fitting | $ | $ | $ |
| Special Catered Events (Catered Birthday Parties, Anniversary Dinners, Special Occasions) | $ | $ | $ |
✔ = service is automatically included || N/A = service is not available for this tier || $ = service available at an extra cost
All-Niseko Pass
How does it work?
If you book a property that includes the All-Niseko Pass, at check-in you’ll receive ¥20,000 per night to spend at Niseko’s highest-rated restaurants, bars, rentals and more.
