Midtown Terms and Conditions

The following policies apply to Midtown Niseko

PAYMENT OF ACCOMMODATION COST

Deposit

  • Your booking is 60 days or more days prior to arrival.
    • A non-refundable deposit of 20% of the total cost of the complete booking must be paid within 2 days of the reservation being made before a reservation can be confirmed.
  • Your booking is 60 days or less prior to arrival
    • Full payment must be paid within 2 days of the reservation being made before a reservation can be confirmed.

Balance

  • The balance payment must be paid 70 days prior to arrival or the booking will be cancelled.

CANCELLATION CONDITIONS

  • The Cancellation Policy is as follows:
  • You agree to pay 20% of the booking cost if you cancel 61 or more days prior to arrival.
  • You agree to pay 100% of the booking cost if you cancel 60 or fewer days prior to arrival.

AMENDMENT POLICY

  • Any amendments involving reducing the nights of stay, the number of rooms, and/or changing the stay dates where the value decreases will be treated as a cancellation of those reduced nights. The same conditions as outlined in the cancellation policy will apply.
  • In addition, any amendments to the booking received after confirmation will incur the difference in rate based on the current hotel pricing.
  • If the stay dates have been amended, it can no longer be cancelled, and the cancellation policy will apply in this case. Likewise, the reservation can no longer be further amended in this case.

OTHER ITEMS

  • The Guest shall register the following particulars at the front desk of Midtown Niseko on the check-in date:
    • (1) Name(s), age(s), address(es) and occupation(s) of the Guest(s);
    • (2) Nationality, passport number, a digital or photocopy of the passport, and a valid credit card for incidental charges;
    • (3) Date and scheduled time of departure; and
    • (4) Other particulars deemed necessary by Midtown Niseko
  • In cases where a valid credit card is unavailable, the Guest shall provide a cash payment at check-in.
  • In cases where the Guest intends to pay his/her Accommodation Charges by any means other than cash in Japanese Yen, such as Accommodation coupons or credit cards, such means of payment shall be shown in advance at the time of the registration prescribed in Section 1.
  • The Guest is entitled to use the reserved room(s) between 3pm on the check-in date and up to 10am on the check-out date, unless the check-in and check-out time is specified differently in the Accommodation Contract. In the case where the Guest changes rooms during their stay, Guests will need to follow our standard check-in and check-out times.
  • When the Guest uses outdoor parking areas at Midtown Niseko, Midtown Niseko will be lending a parking space, limited to 1 spot per reservation, depending on availability, the Guest are required to notify Midtown Niseko to reserve the spot prior to arrival. Midtown Niseko assumes no liability for the storage and safekeeping of any parked vehicle; provided, however, that if the car is intentionally or unintentionally damaged as a result attributable to Midtown Niseko, Midtown Niseko will assume liability for the same.
  • Parking is free and is on a first come first served basis. In case parking is full, the Guest must secure other arrangements on their own.