Vacation Niseko - Niseko accommodation, packages & holiday provider

A guide to Niseko's medical services

Important Information

This post is just for information purposes: if you are in urgent need of medical assistance while in Niseko, please call 119 (Japanese Emergency Number - JP language only), +81 (0)136-22-1141 (Kutchan Hospital) or +81 (0) 136-21-5454 (Niseko International Clinic - check here for opening hours). 

The many activities offered in Niseko are great opportunities to do exercise and ingrain a healthy lifestyle in the minds of children. Whether you are visiting us in summer or winter, the great outdoors offer a host of sports that will leave you feeling rejuvenated.

While there are many measures put in place to minimize the chances of sustaining an injury, accidents can happen. Fortunately, Niseko is always offering great facilities to treat all kind of injuries. The following guide will make sure that you’ll be having a wonderful time no matter what happens on your trip!


Niseko International Clinic

Opened in 2017, the Niseko International Clinic is a great place to treat injuries that do not require a trip to the hospital. Located in the Midtown district of Hirafu, the clinic is located less than a kilometer away from the slopes.

niseko international clinic medical center
Niseko International Clinic in the Midtown district of Hirafu. Photo: Bruce Fong via Google Maps

Operating under the direction of Dr. Kunitake Moroi, this new walk-in clinic is a welcome addition to Niseko’s ever growing list of resort facilities. Dr. Moroi graduated from the prestigious Tufts University in Boston and completed a residency program in family medicine in Japan. The Niseko International Clinic provides a wide range of services to care for injuries and illnesses of both adults and children with a fully bilingual team.

Among the clinic’s list of services you’ll find a team able to do on-site X-rays, ultrasound and blood tests. Minor emergencies, sports injuries, pediatrics and general practice / family medicine will also be offered. The newly built premises will feature 2 universal treatment rooms, one fast-track treatment room and one X-ray room. Ambulances will also be able to access the clinic and the free village shuttle bus stops right in front.

Niseko International Clinic

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  • Website:
  • ​Open 7 Days​  9:00am to 5:00pm in Winter [December - March]

Niseko Physio

niseko physio

A well trusted institution in the resort, Niseko Physio has been treating injuries since 2005. Staffed exclusively by advanced skiers and snowboarders, the team at Niseko Physio will offer the best service when it comes to treating sports-related injuries.

Part of the international Asia Physio group which operates offices in Tokyo, Hakuba and Singapore, the conveniently located office in the heart of Hirafu is the best place to stop by if you require sports taping or the best fitting braces that will lead to a fast and complete recovery. They also stock foam rollers, medi-balls, lumbar rolls, sports injury creams and much more.

Their leading team of experts will also be a great liaison for clients that will need assistance in dealing with the Japanese health system or to coordinate with care specialists in Australia. They also provide specialized sports and relaxation massage through the team of Niseko Massage.

Be sure to call in advance or to place a booking online before visiting them, as they can’t accept walk-ins.

Niseko Physio

  • Phone: 0136-22-0399
  • Website: 
  • Open 7 Days - 8:00am to 8:00pm in Winter [early December to early April]

Sapporo Drugstore (Hirafu 188)

satsudora sapporo drug store hirafu 188

This branch of one of Hokkaido’s leading drugstore chain was a much-needed addition to Niseko’s list of retail store. Located on the Hirafu-zaka street that leads to the foot of Mt. Annupuri, the store offers a wide variety of braces, sports tapes, over the counter medicine and much more products designed to treat minor ailments.

The bilingual staff will be pleased to help you through the labelling of the products on the shelves. The shop also sells snacks, drinks, frozen meats and fresh vegetables, making it a convenient one stop shop that is sure to be visited at least once by visitors in Niseko!

Sapporo Drugstore

  • Phone: 0136-21-7551
  • Open 7 days, Year round – 10:00 to 21:00

Kutchan Kosei General Hospital

kutchan hospital
Kutchan Kosei General Hospital. Photo:

Serving as the main healthcare facility of the Shiribeshi area that includes Niseko, the Kutchan Kosei Hospital should be visited only by people who are seriously hurt and requiring emergency treatment. Featuring advanced diagnostic equipment and all the medical departments traditionally found in a hospital, visitors to Niseko are sure to be able to be treated in time if serious problems arise.

It is best to visit the hospital with a Japanese-speaking interpreter, as the availability of English-speaking staff can’t be guaranteed at all times.

Kutchan Kosei General Hospital

  • Phone: 0136-22-1141

Niseko Sports Retail and Rental Shop

Winter sports are synonymous of high speed and it is definitely a good idea to protect yourself adequately before hitting the slopes. No matter your experience level, no one is immune from the injuries that can happen while enjoying’s Niseko great powder snow. We strongly recommend your purchase or rent a helmet for the days you will be skiing or snowboarding.

niseko sports hirafu store
Located in the center of Hirafu Village, Niseko Sports is a good place to get fitted with necessary equipment for you safely to enjoy winter sports.

For the latest in safety gear, be sure to visit Niseko Sports retail and rental shop. Their team of passionate experts will help you get fitted with necessary equipment to safely enjoy winter sports. The shop sells the latest models of helmets, wrist and, knee and tailbone protectors which will give you peace of mind when tackling the slopes.

Niseko Sports

  • Hirafu-zaka Street and Hanazono 308
  • Phone: 0136-21-6633


Japan features top of the line medical treatment facilities throughout the country. Visitors are however strongly encouraged to purchase complete medical travel insurance before their trips, as treatments can be very expensive. If you have any questions about travelling to Niseko, be sure to contact Vacation Niseko’s friendly team of vacation specialists!

CONTACT US (not for medical assistance)

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Our partnerships allows us to offer you unrivalled access to a range of Niseko's best winter activities and services at the most competitive prices.

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