How do I book?
Vacation Niseko’s pre-arrival concierge team is here to make sure you are fully set up for you mountain adventure. We will ask your for details about your group.
- Name
- Age
- Height
- Weight
- Shoe Size
- Discipline – Ski or Snowboard
We collect these details in one of two ways.
Form – We have a specialized form for you to fill out. This form collects all the details once and it applies to all your service bookings from rentals to lessons to airport transfer. This is the easiest and most convenient method for you the guest. The form lets our concierge have a central location for relevant information.
Email – If you prefer, we can take your details via email as well. Just note that it may delay service just a little.
How do I book?
Vacation Niseko’s pre-arrival concierge team is here to make sure you are fully set up for you mountain adventure. We will ask your for details about your group.
- Name
- Age
- Height
- Weight
- Shoe Size
- Discipline – Ski or Snowboard
We collect these details in one of two ways.
Form – We have a specialized form for you to fill out. This form collects all the details once and it applies to all your service bookings from rentals to lessons to airport transfer. This is the easiest and most convenient method for you the guest. The form lets our concierge have a central location for relevant information.
Email – If you prefer, we can take your details via email as well. Just note that it may delay service just a little.
Niseko Sports
Recommended for guests staying at Kizuna or properties located on or next to Hirafu Zaka street.
A smaller shop with certified technicians specializing in ski and boot setup.
However, the snowboard techs are great too.
Rhythm Japan
Recommended for guests staying anywhere in Hirafu.
A huge shop with friendly staff and extensive retail options. This is the mothership of rentals in Niseko.
Onsite cafe, cool vibe, great location and knowledgeable staff lead to positive experiences.
YamaSport
Recommended for guests staying at Niseko Landmark View.
On the first floor of the property, convenience is the name here.
Smaller shop may appeal to some, but waits can be long if busy.
Village Sports
Recommended for guests staying at SnowDog Village.
Premium gear only for both adults and juniors.
Conveniently located at the Niseko Village shopping street.
Winter First - Delivery
Recommended for guests staying at SnowDog Village.
Delivery service to your apartment is really convenient.
Must book directly via their website – tell them Vacation Niseko sent you!
SnoPro - Delivery!
Recommended for guests staying at any Vacation Niseko property.
Amazing rates for a convenient delivery service.
Our concierge will provide a custom booking URL for your convenience.
FAQ
Which service should I use?
Guests staying in Hirafu have many options. Please choose based on what is important for you. Convenience, brands, service and selection are all factors. If you have any questions, we are happy to help you choose.
I am staying at SnowDog Village. Can I use a Hirafu based store?
We recommend Village Sports or the Winter First delivery service for your rentals. Hirafu shops are great, but far away. Sometimes they offer a shuttle service, but this is based on availability and we cannot guarantee you will be picked up for your rental fitting. Keep it simple and stay in Niseko Village for your rental needs.
Can I swap between skiing and snowboarding?
Yes. Rhythm and YamaSport offer free gear swaps. At Niseko Sports, this is only available for premium rentals.
Is overnight ski storage available at the shop?
Overnight storage is available only at Niseko Sports. Otherwise, you can keep your equipment at your accommodation.
What are the pick-up and return hours?
Pick-up is available from 15:00 on the day before the rental starts. Returns are accepted until 10:00 on the day after the rental ends.
Is there a shuttle service between the rental shop and my accommodation?
Shuttle service is available at Niseko Sports, Rhythm, and YamaSport (mainly in the Hirafu area). Village Sports does not offer a shuttle; SnowDog Village guests renting from there must take a bus or walk to the shop.
I will arrive in Niseko at 20:30. Can I pick up my equipment on the check-in day?
Snopro operates the latest and can deliver equipment until 21:00.
Get the equipment you need and the best fit to make the most out of your time on the slopes.
